Frequently Asked Questions

  • Are your products safe for kiddos? 
    • While we don't think young kids need deodorant, the mosquito repellent uses non-toxic ingredients and there are no ingredients within the formula that carry an age restriction from the EPA, making them safe for all ages. However, children should not be allowed to handle the products on their own. 
  • Can I use them if I'm pregnant?
    • Similar to the above, the mosquito repellent is all natural and contains only essential oils and a preservative (most commonly known as Vitamin E) to ensure the oils don't spoil on the wipe over time. The formula is not expected to harm pregnant women, but it's always wise to check with your doctor if there are any concerns. 
  • When will I get my order? 
    • All orders are shipped within 24-hours and typically arrive in 3-5 business days via USPS. 
  • How much is shipping?
    • We offer a flat-rate shipping cost of $5. Unless you're buying a whole bunch, in which case, drop us a note at hello@gaan-co.com so we can make sure all your goodies make it your way courtesy of USPS. 
  • Do you have a refund policy?
    • We aim to please! But unfortunately returns are not accepted unless the product is damaged during shipping. Holler at us & we'll work to make it right. 
  • What happens if I sign up for your newsletter?
    • First, we throw a party with a lot of e-high fives. Then, occasionally, we will send you product updates and adventure tips. Rest assured, we'll never sell your information. 
  • What other products are you working on? 
    • We are focused on our first product line and ensuring it's everything you'd expect from us. Of course, if you have a recommendation for a new product or feedback on existing ones, let us know! We'd love to hear from you.